2016 Sysmex User Group Conference – Recognise, Discover and Participate

photosDelegates, speakers and Sysmex staff travelled from all corners of the globe, converging on Queenstown for the 11th Biennial Sysmex User Group Conference, held on the 6th and 7th of October. The two-day conference was packed with innovative speakers who inspired all attendees to look to the future and focus on where healthcare is headed, beyond where it currently stands.

The content of the programme was designed to recognise project achievements, discover new technologies and emerging standards and provide an opportunity to participate in workshops and social events. The guest speaker presentations addressed topics closely aligned with the overall direction of our product portfolio – Delphic LIS, Delphic AP and Eclair. This was complemented by an overview of the product roadmaps and a showcase of new development. Sysmex would like to extend thanks once again to all our speakers for sharing their knowledge and expertise and helping make this biennial event a success.


Kicking off the sessions recognising key achievements was Dr Lara Hopley (Specialist Anaesthetist and Clinical Advisor to Digital Innovations) and her engaging presentation on Waitemata DHB’s Leapfrog programme, including the successful integration of the Eclair eOrders module for radiology requests (eRad) and progress toward paperless laboratory ordering (eLab).

Conference delegates also heard about successes from our overseas customers including Catherine Moylan (Senior Project Manager) from Diagnostic Services Manitoba, Canada, who delivered an overview of the Provincial Lab Information System (PLIS) and the rollout of Delphic LIS across the province of Manitoba. Robyn Siebert (Consultant) employed by Southern Sun Pathology, Australia, described the successes and challenges they experienced with their recent implementation of Delphic AP and Single Piece Workflow and the significant improvement on quality that the project has delivered for laboratory processing.

Susan Hedges from healthAlliance presented an entertaining and informative session on the Northern Region’s TestSafe journey, looking at how primary care providers utilise the regional application and highlighting the success factors and complexities involved in creating and maintaining an Eclair Clinical Data Repository of this scale and size.


The first keynote speaker of the conference, Professor Andrew Georgiou from the Australian Institute of Health Innovation (AIHI), Macquarie University, presented a compelling case on the important role health IT plays in the communication, management and follow-up of test results. Prof. Georgiou is based at the Centre for Health Systems, part of the AIHI, and is currently investigating the role that information technologies can play in the delivery of quality patient care.

A session that sparked a great deal of interest with the audience was Dr Richard King’s session on the future laboratory report. Dr King, a consultant Chemical Pathologist from Canterbury Health Laboratories, detailed how the presentation of lab data profoundly affects how it can be interpreted, and how future lab reports should be providing better decision and diagnosis support for clinicians by turning this data into information, knowledge and action.

The first session of the day after the gala dinner is always a difficult one to deliver, but Mark Flood from Pathology Associates took up the challenge and delivered an educational and engaging presentation on the Kiestra Microbiology Total Lab Automation system, integrated with Delphic Micro, implemented at their Tauranga laboratory; and their recent Delphic AP – Aperio Digital Pathology Integration trial. Mark ended his presentation with tips for the audience on the blueprint for integration success.

Donald Peterkin and Andrew Crooke from the Institute of Environmental Science and Research provided a very informative session on a number of areas of the public health laboratory work, the importance of standards and their vision for improved informatics enabled by interoperability.

Alastair Kenworthy from the Ministry of Health provided an update on SNOMED CT and what the opportunities are for better information in pathology and radiology.

Gabe Kolle from Illumina shared his expertise on the escalating growth of genomics testing, the challenges of clinical laboratory workflows and solutions for managing Next Generation Sequencing data from sample through to analysis and interpretation.


Throughout the two days, the Delphic AP, Delphic LIS and Eclair product roadmaps and direction were shared. New functionality being developed for upcoming releases was presented by the Sysmex development and application specialist teams, with breakout sessions providing a good opportunity for discussion and feedback.

For Eclair this included Eclair Touch V2 which gives clinicians the ability to access report count dashboards, look up patient records, and review and sign off test results from a mobile device. Recently launched, the Eclair Touch Collection app enables accurate patient identification and on-demand label printing at the point of collect, which is designed to eliminate the possibility of pre-analytical collection errors. Eclair electronically manages the order request and collection process and provides clinicians with a complete system for diagnostic result management. Introducing mobile technologies to these workflows for improved access and usability is a continued focus of the roadmap.

The Delphic AP session discussed the benefits of structured pathology reporting and how this is supported in Delphic AP through the introduction of RCPA cancer protocols as reporting templates for pathologists. The adoption of the protocols, however, is not yet mandated and is co-dependent on the direction of individual laboratories in conjunction with Ministry direction. Reflecting on the recent successful implementations of Delphic AP Single Piece Workflow, the session discussed future enhancements and the application into other workflows beyond routine histology.

The focus for the Delphic LIS session was on the current development for the upcoming release of version 10. Delegates were very positive about the new Worksheet Designer and the potential this will give laboratories for enhanced result entry. Other areas covered were Delphic Microbiology improvements and a preview of the Decyrptic Monitor which provides a dashboard of all analyser interface activity.

Social Events

DANCHILDS_QUEENSTOWN_6263-1024x682DANCHILDS_QUEENSTOWN_6267-300x200As always, the serious side of the conference was offset by the scheduled social events, in particular the 1950’s Rock & Roll themed dinner, held at the Skyline Queenstown.

It was great to see so many embrace the theme, with an abundance of Pink Ladies and T-Birds, as well as the odd Teddy Boy. The Skyline offered guests an amazing panoramic view of Queenstown and the Remarkables as it transitioned from dusk till darkness. But, the stars of the event had to be the band that had everyone on the dance floor for the majority of the night.

The 12th Biennial Sysmex User Group Conference has been scheduled for 2018 with a date and location to be confirmed next year. Stay tuned for further details and we look forward to seeing you there.